Comments on: Pop-ups ads tricking people into monthly charges

By: Sara Howland

Sara Howland — Tue, 23 Oct 2007 02:06:37 +0000

I recently discovered I had charges on my bank account from reservations rewards dating back 12 months. It was MovieTickets.com that gave my personal information – I had clicked for a $10 reward and then closed the pop-up, not realizing that I had unwittingly given MovieTickets permission give my personal banking information to reservations rewards (what’s in it for MovieTickets.com I wonder? Do they get a cut?) It is very worrying and any reputable company would not use these tactics. I was offered a refund, but I beleive this is just to keep us quite. That means that Reservations Rewards can claim to have very few complaints. They just rely on those of us that do not notice the charge and do not claim a refund.

Reservation Rewards claim to have millions of happy customers. What they really mean is that they have millions of unwitting customers that probably do not realize they are paying them for nothing!!

I am disapointed based on all of the online comments regarding this scam that more has not been done to prevent this activity. When I read up on the class action nd Reservation Rewards have no intentions of chaning their practice.

By: Webloyalty Customer Service

Webloyalty Customer Service — Thu, 24 May 2007 17:43:12 +0000

Dear Wesabe and Wesabe Members:

Webloyalty.com protects its reputation and monitors the blogosphere to insure information posted on our company is truthful and accurate. Through this monitoring, we found this blog.

We would like to speak with you directly but do not have your contact information. If you are unhappy with your subscription or have any questions regarding your membership to Reservation Rewards or Shopper Discounts & Rewards, please contact Webloyalty.com Customer Service at either 1-800-732-7031 or send an email message to customerservice@webloyalty.com. One of our customer service representatives will be happy to help you.

If you prefer, please contact me at customerserviceinfo@webloyalty.com

Regards,
Walter Dabek
Vice President
Webloyalty.com Customer Service

By: Jake

Jake — Wed, 02 May 2007 20:28:48 +0000

I love that in Wesabe there are ways now for communities to get people informed on their bills and what they can do to prevent charges like this from occurring. I think this truly shows the beauty of Wesabe.

By: Matthew Amster-Burton

Matthew Amster-Burton — Fri, 20 Apr 2007 13:45:05 +0000

This is a much more old-school kind of scam, I think, but a while back I had a credit card that, on the payment slip, had a signature line. If you signed on the line (which had some tiny, tiny print above it), they’d sign you up for some bogus credit insurance product with a monthly fee. I ended up canceling that card (and telling them why) because I was never totally sure that I wouldn’t absentmindedly sign on the line before mailing my payment. Of course, now I pay online and am subject to new, exciting, and different scams.

By: Marc Hedlund

Marc Hedlund — Fri, 20 Apr 2007 05:15:10 +0000

Anthony, I’m really glad to hear it. We didn’t design the transaction edit view with that in mind, but it’s a great side-effect, and a happy accident.

awardtour — thanks much. I’ll add that name to the tip.

By: awardtour

awardtour — Fri, 20 Apr 2007 02:08:14 +0000

This scam of a company actually charges under multiple names. When I got dinged the transactions description was “WLI*SHOPPERDISCOUNT 800-889-8776″.

By: Anthony

Anthony — Thu, 19 Apr 2007 21:42:17 +0000

In addition to helping me track my spending, Wesabe has really made it easy for me to be vigilant for unauthorized purchases. Apparently my credit card was one of the millions stolen from TJ Maxx, but I wasn’t worried knowing that any suspect charges would stick out like a sore thumb. Thanks Wesabe.